Delete your account

How to delete your account

1. Open the Dealyly app.
2. Go to Account → Security → Delete my account.
3. Choose: 30 days to change your mind, or deletion right away with no restore.
4. Confirm: with your password or, if you sign in with Apple or Google, with that same sign-in. If two-factor authentication is on, also enter your 6-digit code.

On the website: My account → Settings → Delete my account, with the same choices and the same confirmation.

No password is needed if you created your account with Apple or Google: you confirm with Apple or Google.

Alternatively, you can email a deletion request from your account's registered email address to: support@dealyly.com

Two ways to delete

With a delay (recommended): your account is deactivated right away and erased after 30 days; you can change your mind in between. Immediate: your account is erased on the spot and there is nothing to restore.

What is deleted

Right away: you are signed out of all your devices, your listings are hidden and notifications stop. After 30 days (or immediately if you chose that): your profile, listings, photos, messages, favourites and saved searches are permanently deleted.

What is retained

Invoices and payment records, if you have any, are kept for 5 years, as the law requires. Your profile is erased: only these accounting documents remain, without your profile data.

Apple or Google sign-in

The link between your Dealyly account and your Apple or Google sign-in is removed. From the iPhone app we also ask Apple to remove Dealyly's access where we can; if that is not possible, the app tells you how to do it. You can check or remove it yourself in Settings > Apple Account > Sign in with Apple, or in your Google Account settings.

Restoring your account

For 30 days, the link in the confirmation e-mail restores your account and listings. After that, or after an immediate deletion, there is nothing left to restore.